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On our 2nd residence in Texas we tried to get xoom energy at a cost of 10.29 per kwh which we have here in Illinois at 8.9 per kwh. I had to jump through hoops , they couldn't find any of my paperwork even though I am already with them and they really did not care. ...
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#760467
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Better think twice about signing up with this company! I signed up under promotion with ACN. I didn't realize this was an internet company. I set up monthly automatic payments. In May, they changed their payment website so my automatic payments were not honored. Couple...
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Anonymous
Anonymous

Did you call Xoom Energy about this problem or just ran from the issue?

1.7
I didn't like
  • Customer service
  • Website
  • Unethical practices
#715518
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Signed up with ACN for switching to XOOM from Socal gas company, ACN rep told me I can save up to 70% for my monthly bill. But things end up I have to double pay my gas bill and it's even over my regular gas bill. I called XOOM to cancel service, but they have to...
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Anonymous
Anonymous

The problem is not with xoom energy, it was the fact that you were under contract with another energy company so therefore you were paying 2 separate companies at the same tim...

1.0
#665924
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On November 2nd 2013, I signed up with Xoom Energy. On Nov. 4th, 2013 (just 2 days later) I decided to cancel services and stick with my original electric company. I received an email stating that my services were cancelled and processed on November 5th 2013. Now, for...
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#481973
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