Xoom Energy Phone Numbers and Emails

Toll-Free Number:

  • (888) 997-8979

Customer Service:

  • (855) 203-3808
    Georgia Customers
  • (833) 355-9666
    Texas Customers

Satellite Offices:

  • (248) 480-7264
    Michigan, New Jersey

Xoom Energy Email:

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How to Contact Xoom Energy Customer Service?

Most Popular Number:

(888) 997-8979

What Is the Xoom Energy Customer Service Phone Number?

You can reach the company’s customer service by calling Xoom Energy phone number, 1-888-997-8979. Knowledgeable representatives are available to assist with any inquiries or issues related to your energy service. To expedite the service, please have your account information ready.

If you are an individual resident of Texas or Georgia, there are separate phone lines for you. For Texas, the Xoom Energy contact is 833-355-XOOM (9666), and for Georgia, it's 855-203-3808. They operate on the same schedule as the rest of the staff.

What Are Xoom Energy’s Business Hours?

Xoom Energy customer service operates Monday through Friday, 8:00 AM to 11:00 PM ET, and Saturday from 9:00 AM to 7:00 PM Eastern Time. During these hours, customers can call for support, manage their accounts, or address any issues they might be facing with their service. If you want to use the live chat option, the working hours for the staff are different. The possibility to reach the chat is only from Monday to Friday, between 8:30 AM and 5:00 PM (Eastern Time).

Can I Email Xoom Energy Customer Support?

You can use the Xoom Energy contact form via email. Please send your queries, concerns, or requests to customercare@xoomenergy.com. Remember to include relevant information such as your account number and contact details in your email to facilitate a prompt and effective response from their team. One of the best ways to contact the company's customer support is by using a web form. Go to the website xoomenergy.com/en/contact-us, describe your issues and provide your email address for a response. This is the most practical method to send a message to the company.

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Contact Information

Xoom Energy Website:

Xoom Energy Help Center:

Corporate Office Address:

Xoom Energy
11208 Statesville Road Suite 200
Huntersville, North Carolina 28078
United States

Xoom Energy Rating Based on 12 Reviews

Rating details

1.2
more details
Diversity of Products or Services
Website
Price Affordability
Customer service

Rating stats

Rating trend

Summary of Xoom Energy Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Xoom Energy?

Payments and Charges Question:

  • “For billing's”
  • “Extension on my bill”
  • “Bill”

Staff Question:

  • “New service tried online failed”

Product/ Service Question:

  • “Connect with zoom”

Other Question:

  • “My power is out”

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